Another week, another big acquisition in the analytics and business intelligence space. But I’m not sure it’ll be such a great fit, with Tableau mostly being an on-premises tool while Salesforce is the standard-bearer for all things cloud and SaaS.
More sign in options are always welcome, but will Apple Sign In work for people without iPhones? Also, according to the App Store review guidelines update, Sign In with Apple will be required for any iOS app with a single-sign in button.
Some politicians, like Senator Warren, advocate breaking up Google and other large tech companies (“big tech”). Personally, I agree with Fred Wilson when he says that that “feels like a very 19th/20th century move”. However, I’m not sure the best solution is to force Twitter to keep their API open and free. Ideally, it should be very easy to start a company and compete with Twitter.
Many more insightful tweets in the thread. This makes me think that our own experience using Slack at ShuttleCloud is maybe so good because we’re small. I’ve heard that it gets chaotic in bigger companies. Also, short voice messages apps and Discord seem to be winning more business users.
We want to give you the most accurate metrics and that’s why we have come out with business hours. If you are using Email Meter to measure your email productivity for your corporate email, it only makes sense to take into account your specific hours of business when measuring your response times.
To edit your business hours just go to your settings, enable “Business Hours”and add your schedule. You can specify different working hours for each day by adding more rows using the “+”.
Understanding how it works
Business Hours refer to the working hours of your company. When enabled, any emails that come in or are replied to outside of your working hours, will not be timed by Email Meter.
If you work 8-5, an email received at 1pm and answered at 9pm, will be counted as a 4 hour response time.
If you receive an email outside of business hours, for example at 7am, and answer at 9pm, the response time is 9 hours.
Business hours is only available on Email Meter Premium. To upgrade, click here.
15% of all Google Duplex calls require human intervention and 25% actually start with a human caller, so I find it amazing that Google is offering this service for free. Maybe this is Google’s way to train their AI?
This is a very interesting practical example of how a mid size company has designed its internal collaboration/communication infrastructure. (Full disclosure: ShuttleCloud is a proud TechStars grad and they remain one of our top clients ☺️)
“Activists inside Google are relying on traditional labor organizing tactics but their demands are not just the typical wage or benefits ask”. “It’s about much more than a paycheck… they want a say in and control over the products they build.”
Email is today an essential tool for both internal and external communication in companies of all sizes. Whether you are a freelancer or operate a 100,000-employee company, you need a good email provider. Here, we present you with the top email providers for enterprise and business users in 2019.
Need to migrate between providers? ShuttleCloud is the leading email migration provider, and can help you seamlessly copy all your emails onto your new provider.
Gmail is widely recognized as the undisputed champion in consumer email. But Gmail, as a product, is also used it in organizations of all sizes, from one-person companies to big banks with thousands of employees.
G Suite packs Gmail, Google Drive (with Spreadsheets, Docs, file storage and sharing, and more), Google Calendar and many more products and features — all under your own company’s domain, white-label branding, and an extensive array of management settings and features for advanced enterprise usage.
Pricing starts at US $ 6 / month / account for the Basic plan. Depending on your requirements, especially regarding data retention and other advanced features, you may need the Business plan, which starts at US $ 12 / month / account.
Office 365 is the answer to G Suite by Microsoft. While the email product is not as advanced as Google’s offering, its strong selling point is the inclusion of the quintessential Microsoft Office suite —including Word, Excel and more— in most of the plans. In addition to the licenses for desktop software, Office 365 also works with Exchange access (useful if you live and breathe Outlook!), and comes with browser-based versions of Excel and Word, as well as OneDrive, for enhanced collaboration, file storage and sharing.
Pricing starts at US $ 150 / year / account (with a 1-year commitment, or $ 15 / month without commitment). While the pricing is not as competitive as Google’s, Office 365 is a great option if you are coming from a hosted or in-house Exchange solution and need an easy migration path to the cloud, or if you rely heavily on Microsoft Office licenses for desktop software and want to leverage this new licensing model.
If you are looking for the most affordable solution that will enable you to send and receive email with your own domain, then Zoho Mail, which starts at US $ 12 / year / account, is undoubtedly the most affordable option in the market. Zoho Mail also includes Contacts, Calendar, Notes, Tasks and Bookmarks.
However, unlike with Office 365 and G Suite, office automation is not included in the most basic package—but you can switch to Zoho Workplace, including email and productivity tools, for only US $ 36 / year / account (or US $ 4 / month / account).
If you’re looking for only contacts, calendar and email in a hosted cloud —with no productivity suites and no cloud-storage offerings alongside—, and value a strong focus on privacy and security, then FastMail is a good choice for you. Starts at $ 50 / year / account (or $ 5 / month / account) for an account with a custom domain.
While its offering is heavily focused on office productivity, including very advanced Word, Excel and PowerPoint browser-based competitors, ONLYOFFICE’s cloud-based offering also includes email with your own domain. Price varies depending on the number of accounts and your commitment, however, you can expect to pay around US $ 36 / year / account, and includes email, document management, cloud-based office suite, calendar, CRM and more.
Introducing the Email Meter Add-on. Getting email statistics is now easier than ever, you don’t even have to leave your inbox!
With the new Email Meter Add-on for Gmail, you can get both thread and user specific statistics. To access thread data, simply click into any email thread and click the Email Meter icon on the right-hand bar.
Under this view, you’ll be able to see the number of messages, participants, domains involved, and more thread details.
To access more robust statistics, simply connect to your Email Meter account or create an account within the add-on.
After it has been successfully connected you can click into a participant’s profile to gain insights into your interactions with that specific person. Discover your:
Average response time
Total messages sent
Total messages received
Best contact time to reach this person
Get started today and optimize your inbox using your own statistics. Install the add-on through the G Suite Marketplace or get it directly from your inbox when you click “Get Add-ons” and search for Email Meter.
We are pleased to announce our completely new website and branding!
We’ve introduced a modernized look and a simplified logo which further represents who we are and what we do – Experts in Email Data Analysis, simplifying your email data and presenting it in a way that is clean, precise and easy-to-understand.
We are striving to offer the smartest and most advanced email analytics possible, drawing on the expertise and experience of our team, and are ensuring our brand values reflect this.
The new look coincides with some new updates and features we have just released. For example: a highlight of specific metrics, showing the changes month to month, so you can see where you are doing well, and where you need to improve.
We are also introducing new and important features, such as our new Advanced Filters that are now available to Premium users. With Advanced Filters, you can generate Custom Reports including (or excluding) data from a specific email address or domain you interact with – allowing you to hone in on the exact data you need to ensure you and your team’s efficiency.
Our range of solutions for enterprise customers has also been expanded and updated. By offering customised dashboards and visualisations, we can tailor our product to match our customer’s personal needs.
We can now connect your email data with other sources of data using the software of your choice, for example, Google Data Studio, Tableau, Power BI, Looker etc. Additionally, our team can produce fully customized metrics that are relevant to your business needs.
The whole team has been excited about these changes for weeks, and we’re so happy to finally share this with you!
There are many exciting developments planned in the coming months for Email Meter to solidify ourselves as the leading tool in Email Data Analytics, and we will be sure to share these with you as they are released.
Want to know more about your email activity?
Do you have an issue with your email productivity or analysis?
Do you think a custom-built dashboard showing you the exact information you need for your team could help you further advance your business and meet your targets?
You can reach us any time at firstname.lastname@example.org – we are always happy to answer any questions or jump in a call with you to see how our Analytics Experts can build the right dashboard for you!