Heatmaps, Day-by-Day Activity and More Detailed Top Interactions!

We’ve just launched an update to Email Meter!

Firstly, we’ve swapped our old Messages by Day and Messages by Hour metrics for 2 more intuitive and informative metrics:

Busiest Hours

These heatmaps allow you to see how busy each hour of your day is on average throughout the report period, meaning you can hone in on those busiest hours where you need to assign more people to your inbox, or see when you’re at your most productive!

Hover over any hour to see the specific numbers for that hour.

Sent and Received by Day

These two charts plot your activity day by day, showing you each day of your report period and allowing you to see any spikes in incoming emails or lulls in productivity.

Great for seeing how any events over the month (or any other report period) have affected workload or productivity, as well as for any measures taken, like new hires or changes in workflow.

We’ve also split the messages figure given in our Top Interactions metric, meaning you can now see both sent and received, as well as allowing you to see these figures for all of your contacts in Premium!

Perfect for pairing Best Contact Times with Gmail’s new email scheduling feature…. but that’s for another post (stay tuned! 😉).

Lastly, we’ve added tooltips to our metrics which give a quick explanation of what each measures and how, as well as a link to a Help Centre article for each – but if you have any questions at all, please feel free to get in touch with the chat bubble in Email Meter or by emailing us at hello@emailmeter.com!

Email & Collaboration Industry Weekly: May 29, 2019

Google’s Messages app surpasses 500 million Play Store installs

From the article: “This number is significant because Google doesn’t require phone makers to pre-install this app”.

Google’s Duplex Uses A.I. to Mimic Humans (Sometimes)

15% of all Google Duplex calls require human intervention and 25% actually start with a human caller, so I find it amazing that Google is offering this service for free. Maybe this is Google’s way to train their AI?

WhatsApp users will start seeing in-app ads within ‘Status’ feature from 2020

Latest WhatsApp beta adds Share to Facebook, QR code contact adding features

WhatsApp QR code ‘add contact’ functionality could be a real timesaver for adding new contacts.

Decentralized Domain Registry Raises $4 Million From Draper, Boost VC

In my opinion, the domain name system is an important part of the identity problem online. Unstoppable Domains could be a solution, a “safe haven for toxic content or illegal use cases” or… both 🙂

Managing communication tools in distributed companies

This is a very interesting practical example of how a mid size company has designed its internal collaboration/communication infrastructure. (Full disclosure: ShuttleCloud is a proud TechStars grad and they remain one of our top clients ☺️)

First stable Tor Browser build now available on Android

It’s great to see that this important privacy tool is now officially available in Android.

The Most Expensive Lesson Of My Life: Details of SIM port hack

This type of hack is becoming more frequent. Telecom companies need to strengthen their security protocols against social engineering, but it also shows the importance of identity management online.

The Tech My Toddler Will Never Know: Six Gadgets Headed for the Graveyard

From the article: “Sorry, email still exists in the future.”

Email & Collaboration Industry Weekly: May 22, 2019

Why WhatsApp Will Never Be Secure

Does WhatsApp’s end-to-end encryption guarantee privacy and security? This is an interesting post by the founder of Telegram, who might be biased of course.

Google opens Safety Engineering Center in Munich to lead global privacy initiatives

German engineers are very privacy-focused, so this makes a lot of sense and we hope it means that Google will get very strong privacy controls.

Report: Google to cease business w/ Huawei, pull Play Store, Google apps, Android updates

According to the report, future Huawei devices won’t have access to any Google services, including Play Store.

Google’s former Global Lead of Privacy Technology says there was no backdoor for the NSA.

Inside Google’s Civil War

“Activists inside Google are relying on traditional labor organizing tactics but their demands are not just the typical wage or benefits ask”. “It’s about much more than a paycheck… they want a say in and control over the products they build.”

Google Nest announces they will stop supporting Works with Nest

Best Enterprise Email Providers in 2019

Email is today an essential tool for both internal and external communication in companies of all sizes. Whether you are a freelancer or operate a 100,000-employee company, you need a good email provider. Here, we present you with the top email providers for enterprise and business users in 2019.

Need to migrate between providers? ShuttleCloud is the leading email migration provider, and can help you seamlessly copy all your emails onto your new provider.

1. G Suite by Google

Gmail is widely recognized as the undisputed champion in consumer email. But Gmail, as a product, is also used it in organizations of all sizes, from one-person companies to big banks with thousands of employees.

G Suite packs Gmail, Google Drive (with Spreadsheets, Docs, file storage and sharing, and more), Google Calendar and many more products and features — all under your own company’s domain, white-label branding, and an extensive array of management settings and features for advanced enterprise usage.

Pricing starts at US $ 6 / month / account for the Basic plan. Depending on your requirements, especially regarding data retention and other advanced features, you may need the Business plan, which starts at US $ 12 / month / account.

Whether you need a certified G Suite partner to ensure a smooth operation within G Suite, or are looking for help migrating emails from any provider into G Suite, ShuttleCloud has a solution for you.

2. Office 365

Office 365 is the answer to G Suite by Microsoft. While the email product is not as advanced as Google’s offering, its strong selling point is the inclusion of the quintessential Microsoft Office suite —including Word, Excel and more— in most of the plans. In addition to the licenses for desktop software, Office 365 also works with Exchange access (useful if you live and breathe Outlook!), and comes with browser-based versions of Excel and Word, as well as OneDrive, for enhanced collaboration, file storage and sharing.

Pricing starts at US $ 150 / year / account (with a 1-year commitment, or $ 15 / month without commitment). While the pricing is not as competitive as Google’s, Office 365 is a great option if you are coming from a hosted or in-house Exchange solution and need an easy migration path to the cloud, or if you rely heavily on Microsoft Office licenses for desktop software and want to leverage this new licensing model.

3. Zoho Mail

If you are looking for the most affordable solution that will enable you to send and receive email with your own domain, then Zoho Mail, which starts at US $ 12 / year / account, is undoubtedly the most affordable option in the market. Zoho Mail also includes Contacts, Calendar, Notes, Tasks and Bookmarks.

However, unlike with Office 365 and G Suite, office automation is not included in the most basic package—but you can switch to Zoho Workplace, including email and productivity tools, for only US $ 36 / year / account (or US $ 4 / month / account).

4. FastMail for Business

If you’re looking for only contacts, calendar and email in a hosted cloud —with no productivity suites and no cloud-storage offerings alongside—, and value a strong focus on privacy and security, then FastMail is a good choice for you. Starts at $ 50 / year / account (or $ 5 / month / account) for an account with a custom domain.

5. ONLYOFFICE

While its offering is heavily focused on office productivity, including very advanced Word, Excel and PowerPoint browser-based competitors, ONLYOFFICE’s cloud-based offering also includes email with your own domain. Price varies depending on the number of accounts and your commitment, however, you can expect to pay around US $ 36 / year / account, and includes email, document management, cloud-based office suite, calendar, CRM and more.

Email & Collaboration Industry Weekly: May 15 2019

Android Pie hits 10% adoption ahead of schedule, 2.5 billion Android devices now in the wild

5 billion Android devices… that’s a lot!

Slack is adding email conversations and calendar integrations.

Email is not going away anytime soon and it looks like Slack wants to play nice with it.

The 8-Figure Email Newsletter — Morning Brew

We’ve heard great things about Morning Brew for advertisement purposes and it’s interesting to see that an email newsletter can still be a great business in 2019.

Microsoft Launches Decentralized Identity Tool on Bitcoin Blockchain

Identity online is a hard problem both for businesses and consumers and it’s interesting to see Microsoft try to tackle it with a bitcoin-based solution.

Google Pay adds Gmail importing for automatically adding tickets, loyalty cards from your inbox

Google keeps working hard on making Gmail be the future of email.

Latest WhatsApp beta adds Vacation Mode that allows you to ignore, fully mute archived chats

WhatsApp can be intrusive and these are probably going to be welcome features.