Is internal competition an email sales driver?

swimming-competition-swimmers-start-dive-diving

Setting a goal to meet, getting motivated to achieve it, and striving as hard as possible to overcome the challenges along the way are some of the keys to success in different areas of life, work among them. When it comes to leading a team of workers, a manager not only has to follow this process at an individual level, but he is also in charge of conveying to others the objectives that must be achieved and the motivation necessary to make an effort.

In this regard, if you are at the helm of a sales team, you may wonder whether it is better to promote internal competitiveness on the team to motivate its members to try new sales tactics, or whether, on the contrary, competitiveness can be negative and end up generating discomfort and distrust.

There is no doubt that when you want to win a race, seeing the finish line and knowing that behind you there are other athletes running towards it too can spur your to pick up the pace. Similarly, in a sales department, promoting competition can encourage employees to achieve better results.

However, the strategy to promote rivalry must be well defined, to avoid creating an awkward work environment. Don’t make workers try to improve at the cost of harming others. Rather, encourage them to follow their peers’ example.

Rivalry is all right, as long as it is healthy

Healthy competition can yield good results, both individually and for teams as whole units. But, how can you promote it? These are some guidelines.

  • Be clear about the metrics you want to study.  Logically, in a football game, for example, the most important thing is to know the other team. But that’s not all. Measuring ball possession and shots on goal is also important. Similarly, in a sales department there are a few metrics that should be considered beyond total sales: sales by product or service, by the channel one has used to achieved the lead, sales to recurring customers, or to new customers, etc.

Obviously, comparing the results of each team member (individual sales, number of calls or number of customers contacted that resulted in sales) can also be of great help. 

  • Set the competition’s objectives. Logically, it is useless to measure the team without communicating the objectives that are to be achieved. However, it is not enough to set a quarterly sales target, or one for a specific campaign. You also have to teach the team how they can achieve that goal. For example, by following these guidelines you can teach them to write better emails.

It is also important that you explain not only what they need to do, but also why. This is the only way to ensure that competitiveness is beneficial for all the team members and does not negatively affect their motivation, or damage their self-esteem. Explaining to them in detail how meeting those goals will benefit them individually, and how it will also help to achieve the department and company’s mission, will strengthen their commitment.

tartan-track-2678544_1280

  • Make the winners public (and reward them).  Logically, as in any contest, it is important to recognise the winners and reward them adequately. Set aside any inadequate and obsolete strategies that involve rebuking instead of rewarding: a good sales manager does not publicly humiliate the loser, but rather encourages everyone to excel.

The best managers should not focus on negative results, but rather praise positive ones.  Public recognition, economic rewards and more original prizes (a gift, an office party) are just some of the ways to acknowledge those workers who have posted the best results or showed the most commitment to a project, without neglecting to recognise other members of the team for their merits too.

In the day to day, the most common thing is to have a board, physical and virtual, featuring data charting each team member’s daily, monthly or quarterly progress, to motivate them to move up in the rankings.

Doing so benefits not only the one who gets the best results, but everyone else too: seeing that the rest can achieve sales goals will make them realise that it is possible to do so, and motivate them to identify how they can improve. Every month the counter returns to zero, so everyone has the chance to move up next time.

  • Motivate and strengthen ties. Just as coaches analyse results after a game, sales managers have to evaluate their teams’ performances, both individually and globally. But when he addresses the team face to face, he should never pit employees against each other, but rather encourage reflection. For example, he can have the best salespeople share useful tips for everyone, and encourage an exchange of opinions on areas for improvement.  

spot-862274_1280

Digital tools, a tool to promote competition

Logically, to establish the parameters of the competition you must know that you will be able to measure all those results that enhanced competitiveness may increase. On the Web you can find a multitude of tools that help your company measure the performance of its sales team.

Stats showing a team’s email usage habits, at the individual and global level, are one of the metrics that help to improve performance in the healthy competitive environment that you have created.

Want to see how we help managers to get inbox stats and manage email sales teams? Try Gmailmeter.com.

Best practices for your email sales team

computer-1185569_1280

Every day dozens of emails from companies, relatives and acquaintances arrive in our inboxes, which barely gives us time to read them all. This is why the sending of emails by companies’ sales teams, a business process essential to attract customers, must be properly monitored and managed. There are also certain practices that can be followed to increase the likelihood that a client will read and respond to your messages.

If a sales team receives leads (records of people interested in your products, having sent their information via a form) and starts a conversation by email with those customers, if they have to answer a question from the potential customer, or need to send a personalised mail, there are a number of recommendations that you should keep in mind. Here we run down some good practices that a sales team should follow when using email:

How to write successful sales emails

Every word that you write in your email matters, from the Subject line to your closing. Now, what is the ideal wording for an email? These are some of the guidelines your sales team should follow when writing them:

  • The Subject line of the email is crucial. No matter how appealing your proposal is, the user will not read it if he never opens it. Thus, it is essential that the Subject be recognisable and interesting, as the objective is for the recipient to click on it. Similarly, taking great care with the first sentence of the email is important in terms of getting it opened, as it appears near the Subject line in the inbox.
  • Write short and simple emails. Although it may be tempting to offer lots of details, so that the client appreciates the work behind it, it is not a good idea to draft long emails. Quite the contrary. Follow the premise that less is more, and get to the point, keeping your email short. And the message has to be simple: if it is full of details the user will likely delete it instead of stopping to read it.
  • Ask just one question, or propose a single action in each email. If you ask too many questions, the client is unlikely to answer any of them. Remember that the key is for the message to be simple, so you have to ask a question that is also simple, so that recipients only have to spend a few minutes of their time responding to your query.
  • Your mail must have a purpose. Do not waste the time of a client or a future client with a follow-up email that does not have a clear objective. Your messages should always have a purpose, and it must be clear.

Ask your clients to respond. Often users decide to put of responding, and the email falls into oblivion. Therefore, you have to make them feel that, if they do not answer, you will no long offer them the opportunity in question. Do it politely, but let them know that their inaction will have consequences.desk-2852986_1280

How to write effective response emails

Responding to users who have shown interest in your product is essential to turn them into customers. To train sales professionals to respond effectively by email, follow these tips:

  • When you have to answer a lead, time is of the essence. As we already stated, every minute counts when it comes to email. The faster you answer a lead, the more likely you are to turn it into a sale. Quickly answering any questions is also vital.
  • Customise your answers. Avoid canned responses that lack personalisation as much as possible, but if you cannot avoid sending an automatic response, gather all the information you can from the email you receive, or include the name of the recipient, or your company, in the response. In fact, the experts stress that personalising your response will make them feel engaged in the proposal.
  • Always include a call to action. The purpose of the email should be clear in the body of the message, and should lead to a specific proposal at the end. So, as a close to the message, and before saying goodbye, include a call to action that instructs the user to take the next step.

contact-us-2993000_1280

How to manage sales emails

Following the above advice is useless if there is no proper management and follow-up of these messages. To manage your sales team’s emails, use technological tools:

  • Get your sales team’s email statistics. To determine whether your sales team’s emails are working, it is essential to have metrics. Using Gmailmeter.com allows you to track your team’s habits when sending emails, the number of emails sent or received, the total number of senders, and response times, among many other data. Analysing them and making decisions based on them, you can boost your sales via email.
  • Use smart automation. Using pre-tested templates to draft messages, and automatic tools to personalise emails can be very helpful. Further, keeping in mind the best time of day and the best day of the week to send emails is also essential.
  • Try, try and try again. Monitoring the effectiveness of messages and acting accordingly is also essential. To do this, you can use the well-known A/B method: send two similar versions of the same email, but with some different elements, to different groups of users. Then analyse the results from each one to hone your future emails.

Would you like to manage your sales email teams? We can help out. Give a try to gmailmeter.com to measure your inbox performance or send us an email to sales@gmailmeter.com. We’d be happy to help.

Ten really useful apps that your company should use in 2018

office-620823_1280

Email is, without a doubt, the primary communication tool in the corporate world. However, there are other platforms that can help improve employee productivity, facilitate work on a day-to-day basis, and bolster connections with customers. To help you discover the most useful, we have come up with our 10 favourite apps for companies, so that yours can start out the year enjoying their advantages.

Manychat

Bots, smart programs that make it possible to meet the needs of users automatically, are one of the biggest corporate trends for 2018. Manychat is a tool that helps to create them easily in Facebook Messenger, in order to improve marketing and customer service.

With this platform one can create a personalised bot to assist customers, inform him when a human response is required, send scheduled messages, and monitor all interactions in the blue chat, which already has 1.3 billion users.

manychat

LinkedIn Lead Gen Forms

In addition to a social network to gather professional contacts, LinkedIn can also be a marketing tool for companies. The Microsoft-owned platform has launched LinkedIn Lead Gen Forms, a service that facilitates the generation of leads through forms.

When a user clicks on an ad, the platform offers him a simple form. The company that has launched the advertising then receives all the data on his profile, and can redirect him to its website, thus obtaining valuable information to better know its potential customers.

Quip

Writing a document in Word and sending it by email to receive feedback from colleagues can be a waste of time. Quip is a web platform and an app for smartphones that simplifies the process considerably.

From the same panel one can work collaboratively on different documents, whether they are texts or spread sheets, mention other team members, make a list of tasks, and comment on the content through a chat, without leaving the group.

Mailshake

Obviously, launching an email marketing campaign requires strong previous organization and an analysis of the results. Mailshake lends the company a hand with these tasks. Only a Google account is needed to plan and automate the sending of emails to customers, thanks to a calendar.

In addition, it allows one to study what the results have been: how many users have opened the email, how many have clicked on the link, and which have requested more information.

mailshake

Bonjoro

The popularity of Instagram, which already boasts 800 million monthly active users, demonstrates the importance we assign photographs and videos. Then why not apply moving images to business communication?

Bonjoro aims for us to reach out to our clients through more than written messages, as the app is designed to send corporate videos to clients’ inboxes. In this way the company is able to welcome them and explain its service to them by creating a more personal link.

Facebook for Companies

With more than 2 billion users per month, Facebook is, by far, the premier social network. That is why every company’s digital strategy must aim to succeed on it.

With Facebook for Companies you will be able to create a corporate page through which to communicate with customers and promote it, take advantage of information from the social network to segment your campaigns; place ads on Facebook, Instagram, Messenger and other sites on the Net through Audience Network; and optimise campaigns, thanks to its measurement features and a long list of others.

coffee-3080832_1280

Airtable

Every company needs to manage and organize large amounts of information. The Airtable platform allows them to work with databases without having advanced knowledge, adapting interfaces to their needs, whether working with a spread sheet, gallery or calendar.

Multiple members of the same team can also edit data in real time from their mobiles, thereby improving project management.

Kajabi

Kajabi can be useful for those professionals who want to combine work with education, or companies that want, in addition to offering a product, to open a new business line, sharing their workersknowledge.

This platform allows you to upload educational videos online, make them viewable for a certain fee, and perform the marketing actions necessary for them to succeed.

BambooHR

This software helps both Human Resources managers and the rest of a company’s team: each employee has a profile with all the details on his career, job, and even tastes, accessible depending on permits.

The employees can use BambooHR to request vacation time, while managers can use it to draft follow-up reports or set goals. In addition, it makes it possible to filter the data in different ways to draw conclusions, for example, from a company’s rotation figures.

dashboard

Typeform

Every corporate website needs a form to facilitate contact with its customers and suppliers. But very few are aesthetic and user-friendly.

Not so with the Typeform: this app offers forms adapted to all types of devices, that are interactive (the questions that appear depend on the previous answer), with a variety of different designs, depending on the company, and different graphic features.  In addition to all these advantages, creating forms is very simple.

Typeform-ProdPad-Inline021

“We haven’t include Gmail Meter in the list above, but we feel confident you’d love to use it if you need to know how you and your team manage email. Check it out and give us a try.

When is the best time to send an email to a customer?

time-2980690_1920

Every time we click on “Send” to send an email to a client, we tend to ask ourselves the same questions: Is this the best time of the day to write him? What time would be best, for him to open and respond to the message? What times should I avoid so that it does not end up lost in a sea of messages in his inbox?

Obviously, the best time to send an email to a client, partner, supplier or co-worker is whenever he will see it on his computer. It is only logical that you are more likely to get a response from him if he is at his desk, rather than checking his email on his smartphone while traveling to the office, eating, or enjoying time off.

Now, the difficult thing is to ascertain when those minutes of the day are when the recipient is more likely to be sitting in front of his computer and paying attention to his email.

The users of Gmail Meter have detailed statistics about habits when managing corporate emails, thanks to our platform. Based on our data from more than 55,000 users, we’re going to tell you about the best time of day to send emails to partners, clients and other recipients in different cities.

Mornings: the best time

Before showing you the graphs that will illustrate the perfect time to send emails, we would like to stress that to produce them we have taken into account the different time zones of the different cities that we are going to cover, as well as the hours of the day when the most emails are sent by our users. This will allow us to deduce the best time to send one and receive an answer: if users send more messages at a certain time of day, that time will also be the best time for them to answer.

We begin by learning the habits of New Yorkers between January and October of this year. Based on the information on our users in the New York time zone, we can see how the number of emails sent peaked between 10 and 11 in the morning (specifically, 1,876 emails in the period from January to October). Therefore, that will be the best time to send an email to a person who lives in America’s Eastern Time Zone, including the citizens of the city that never sleeps.

gmail_meter_1

We go west from New York to study habits in another American city: Chicago, in the state of Illinois. Based, again, on the total number of emails sent between January and October, we find that the best time to send them is also from 10 to 11 in the morning (more than 2,000 emails were sent during this time). We can infer, then, that the best time to send emails to any US location in the Central Time Zone is in the morning, but not first thing.

gmail_meter_2

We now head to California to take a look at email habits in Los Angeles during the same period, the first ten months of the year. Despite the fact that its people send large numbers of emails in the morning, it is not until 1:00 to 2:00 pm that the numbers top out (2,249 during that hour). So now you know: if your recipient is on the West Coast, it is best to send your mail an hour or so after noon.

gmail_meter_3

We now cross the Pacific and head for Tokyo. If you want to receive an answer from a client in the Japanese capital, corresponding with Japan Standard Time (JST), it is best to send it between 10 am and 12 noon in the morning. Gmail Meter users in Tokyo sent 1,265 emails every hour in the period analysed.

gmail_meter_4

Fridays: the busiest day of the week

In all the cities analysed, a quick glance reveals that the first hours of the working day and the late hours of the afternoon are best to send emails.

Even if you do not know the exact time at which it is best to send them, the data probably did not surprise you too much. However, you may be surprised to know the day of the week when the most messages are sent. What day will be best to send emails to New Yorkers, Chicagoans, Los Angelites or Tokyo residents?

Here you can see the data on NY users. As is evident, their favourite day to send emails is Friday:

gmail_meter_5

But New Yorkers are not the only ones who send a greater number of emails on the day that usually marks the end of the white-collar work week. The users of Gmail Meter in Chicago also opted to send more emails that day (as in the previous case, they sent more than 4,000).

chicago

On the West Coast they seem to have the same tastes as in the East. Friday is also the day preferred by users in Los Angeles to contact customers and partners by email:

gmail_meter_7

Now, does the trend change in the country of the rising sun? It does not: Friday is also users’ favourite day to send emails in Tokyo. So, now you know. If you want to send emails to an important client, it is best to do so at the end of the week.

Learn about your email usage habits

Do you want to know how you use your Gmail account? Try Gmail Meter, your Gmail statistics tool.

The data shows that email is still alive and well (and is not going anywhere, for now)

vivo_3

Social media, corporate chats, instant messaging apps … in recent years the range of tools we use to communicate has expanded considerably. Despite this, one of them that came before remains essential: email.

Receiving and sending email continues to be a very common practice in our daily lives, both in the personal and in the corporate spheres. In fact, email is the predominant service for communication with suppliers, customers, and even between employees. According to a recent study by Adobe in the United States workers use email 5.4 hours a day.

An abundance of other data confirms that we continue to use email, even though new alternatives have appeared, and that we will continue to do so in the coming years. We take a look at the statistics, which show that email is more alive than ever:

More than 4 billion accounts in 2020

By the end of this year there will be more than 3.7 billion email users in the world. That is, practically half of the world’s population (now at more than 7.5 billion people) will communicate via this tool, according to the latest study by the California research firm The Radicati Group, which analyses email’s status annually.

The report, published at the beginning of the year, also indicates that the number of users has steadily increased in recent years: in 2009, the same firm indicated that there were 1.4 billion users, almost three times fewer.

vivo_2

The company also underscores that this growth will continue in the future: in 2021 there will be 4.1 billion users, which represents an annual increase of 3%. Logically, in the world there are more accounts than users, as it is common to have more than one (1.7 on average), although that number is also expected to increase in the coming years.

The data also reveals that Gmail is the leading email provider. At the beginning of last year Google announced that it had 1 billion active monthly users. This summer Gmail indicated that the figure had risen to 1.2 billion users, almost three times as many as five years ago (in 2012 there were 425 million).  This data demonstrates its dominance over its main competitor, Outlook, which has fewer users and has seen slower growth: at the start of the year it reached 400 million active users, while in 2011 Hotmail had 360 million.

The increasing use of smartphones to communicate, rather than computers, has not meant that people are using email any less. According to Gmail data, 75% of users say they check their email on their mobiles. After all, it is just as convenient to check mail using an app, with the added advantage that one can do so anywhere. What’s more, people are now sending emails in all kinds of situations: according to the aforementioned Adobe study, 69% check it while watching television, 59%, while in bed; and 43%, in the bathroom.

How are we using email?

In addition to being a tool that almost everyone has, we use email intensively: The Radicati Group estimates that 269 billion emails are sent daily. The figures from Internet Live Stats, a website that produces snapshots of Internet use in real time, are similar: according to this page, more than 75 billion emails have already been sent this year.

As we have said, e-mail is especially important in the corporate world. How often do we send messages using this tool? According to another study conducted by The Radicati Group, workers send and receive an average of 122 emails a day, which adds up to a considerable amount of time reading and writing messages.

Respondents to the study conducted by Adobe (1,000 white-collar employees) also see corporate mail continuing to have a place in the future: 57% of the participants believe that we will continue to use email in the same way in the next two years.

The study also shows that the youngest respondents (ages 25 to 34) check their mail more than others outside the office: on transport on their way to work, while walking, or even on vacation.

The survey also suggests that consumers like email, as 61% still prefer to receive offers by email rather than by other means, like social media. However, the fact that they prefer this medium does not mean that they want to be bombarded with messages: half of consumers say that the most irritating thing about corporate emails is that too many are sent.

Other studies have also reached similar conclusions, which is why companies must take note that quantity is not the same as quality. In addition, adapting email marketing campaigns to mobile phones must be a priority: 21% of consumers who check messages on their mobile devices find it frustrating that brands do not optimise their messages for use on smartphones.

As we have seen, email is alive and well, and will continue to be: it is still essential at companies, young people use it everywhere, and consumers prefer it over other alternatives.

Do you want to know how you are using email? Try Gmail Meter and receive a complete report on the use of your Gmail account, to improve your habits.

 

Obsessed with emails: this is how we are using email in 2017

hands-coffee-cup-apple

A new message from a colleague at the office arrives in your inbox. The Subject line indicates “Urgent”, so you open it quickly, and respond in a few seconds, answering his question. You surely repeat this kind of action a few times over the course of your day, whether to chat with co-workers at the office, or with suppliers and clients. And this is not the only virtual mailbox that you check during the day. In your personal account you also receive promotional offers, confirmations of activity bookings, and data tracking your online purchases.

In recent years email has become an essential communication tool in both the personal and professional spheres. Now, how much time do we spend daily checking our emails? Do we send them at any time, or do we have a fixed schedule?

Adobe has just published a study on email use by 1,000 white-collar workers in the United States. One of the conclusions is that employees spend a great deal of time checking email: 5.4 hours on weekdays.

computer-1185569

The preferred corporate communication channel

The data is surprising, but it actually seems that workers are improving their habits: those 5.4 hours of email use per day are 27% less time than that invested in 2016, according to the previous email usage study carried out by Adobe. Despite this decline, which shows that the use of email is in greater balance with other aspects of life, 73% of respondents acknowledge that they check their mail more often than they should.

However, there is one kind of account that is used more than another: while professional email is used 3.3 hours a day (20% less than the previous year), respondents say they use personal email for 2.1 hours (a 36% drop).  Not surprisingly, according to the study by Adobe, email is workers’ favourite tool at companies: 52% of the participants over age 25 in the study indicate that it is their main corporate communication channel.

Clicking on an email and reading through it is a more frequent action if the message is related to work matters. The participants in the study reported opening 82% of their corporate emails, but only 60% of their personal ones. Of those they open, they read 83% of those related to work, and 64% from family and friends.

The appearance of smartphones, tablets and smartwatches has meant, logically, that computers are no longer the only devices used to send and receive emails. In fact, the smartphone is the device most frequently used to check emails, especially among those under 35 years of age.

Despite this, the truth is that we prefer to answer work messages using a keyboard and looking at a larger screen: 62% of respondents in the Adobe study say that a desktop or laptop is their main device to view their email.

student-849825_1920

Young people, the most active group

In addition to using email several hours a day, many of these workers use it during working hours. Despite this, 37% of respondents say they check it while preparing to go to the office, or having breakfast, and 26% report out that they even check their inbox in bed, although that percentage is lower than the previous year. In this regard there are differences depending upon age: the youngest respondents are those who open the most emails while in bed.

Participants in the study ages 18-34 were more likely than those of other age groups to check email in all kinds of situations: watching TV, walking or even in the bathroom.  And the youngest users were those who are most on top of their email: 66% claim to leave their inbox totally clean; that is, answering, delete or filing away all emails, to prevent them from adding up.

Looking at ail while on holiday is also a common practice, although only 17% confess to checking it frequently while on vacation. 32% say they look at it occasionally, and almost a quarter say they forget about professional messages during their time off.

Besides using email very often for personal or professional issues, this tool is also the favourite of consumers for business communications. 61% of respondents prefer to receive offers by email rather than by other means (like SMS or via the social networks), and they prefer that the content of the emails be less promotional and more informative.

Do you want to analyse how you use your email?

The report on the use of email that Adobe has presented makes it clear that email continues to be an essential communication tool, especially at work: throughout the day, we check it on multiple occasions and spend a lot of time sending and receiving messages using it.

Moreover, users themselves believe that we will continue using email for professional purposes in the future: 57% of respondents believe that we will continue to check it as we have thus far for the next two years, and 20% believe that its use will increase.

We are experts in email technology and provide Gmail Meter users insights around their Gmail inbox. Want to know how you use your Gmail?  Try Gmail Meter now.

Discovering the new premium version of Gmail Meter

01_subir

Knowing how you use your email can help you improve your productivity. That’s why the detailed statistics Gmail Meter provides about your habits when managing corporate virtual envelopes can be very useful. In addition to this free service, at Gmail Meter we are working on a new premium version with other advanced features.

As we already announced, this premium version meets the demands of users by making it possible to generate detailed follow-ups so that those responsible for teams can have data from all the members of the group. In fact, we are ready to show you a preview for you to appreciate the advantages and operation of the premium version of Gmail Meter. Here we reveal to you the most important details on this new and improved version of the tool:

Check out the new features

The premium user of Gmail Meter, in addition to obtaining information on his average response time to emails, data on the contacts with which he exchanges the most messages, and analysis of his sent and received messages, will benefit from two new features in the next version:

  • The user will able to customise the date range for the generation of reports, which will no longer have to be exclusively monthly.
  • The user will have the option to generate reports on the members of his team, receiving statistics on each one of them, or the whole team. In addition, he will be able to access them conveniently, from both his computer or mobile phone.

As you can see below, the main difference with the interface in the premium version is the presence of a search engine that allows one to receive the monthly report, or one based on a more limited range of dates, such as a given week. In addition, the premium user can decide if he wants to view an analysis of his own email or that of a specific member of his team.

04 Home premium user - team created

 

Forming a team and later analysing the data of each member individually is very simple for the premium user. He just navigates the page and selects Create a team. The status button will then change from Create a team to My team. Once there, under Add team members, a series of blank fields will appear and, next to them, a button called Invite. By typing the email address of the user that one wants to add to the group in the blank space, and selecting Invite, the user will receive a message that will prompt him to join the group.

06 My team - Default state

If you get to the last field, an extra one will appear automatically, although you can manually add as many fields as you want by selecting the “+” button. When you invite a user, the tool waits until the recipient accepts or rejects it, unless an expiration time for the invitations is set. In the latter case, the invitation will appear as rejected when the period is over.

Also, once the invitation has been sent, the Invite button will automatically change to Resend in order to make it possible to send another invitation to that user, if necessary. On the left side of each field, an X button will also appear that will allow you to cancel the invitation to that particular user. If you click on Cancel invitation, the entire row will be deleted.

08 My team - Invitations

As users accept your invitations, they will become part of My team. That’s when they appear at the top of the “Create a team” page. At this point, it will be possible to access all the information on those users, while the rest is on hold: you can select the month and year of the report you want to check out, or choose a more specific set of dates.

When doing so you will navigate back to the main Gmail Meter page, in which the My team option will appear in the upper right part of the screen. In the search engine, you will see the name of the user selected and the range of dates of the report that you want to see.

From there you can view the full Gmail Meter report about the specific team member, with all the statistics on the number of emails sent or received, information about recipients, and data on those times when the most emails are exchanged.  As in the free version, premium users have the option to export the report to a spreadsheet to later work on it thoroughly.

10 My team - Final state

The team leader not only has the ability invite users or cancel invitations. If required, he can also eliminate a team member. For this he must use the trash icon, located to the left of the user’s name.

As you can see, the process to add team members to Gmail Meter is simple and intuitive. Thanks to this, those responsible for teams are able to, from one place, easily consult and compare reports on different members.

12 My team - browse users

However, the final report is likely to feature a slightly different appearance than the one we have shown you, and its features may vary when we have it ready for launch. We are still improving the premium version to offer you the very best features, so you can analyse the emails of team members with Gmail Meter.